Release date：2021-12-27Author source：KinghelmViews：192
In order to develop vigorously, golden navigation mark company is now recruiting the following positions. Welcome to contact us.Shenzhen jinhangbiao Electronics Co., Ltd（shenzhen kinghelme lectronco., ltd.）Founded in2007，yesLeading technology in Beidou industryNational high-techenterpriseAnd double soft certification enterprises,It is a senior member of "China satellite navigation Association" and an enterprise with ISO9001 quality management certification system（www.BDS666.com）。
Golden beaconcompanyR & D, production and sales“kinghelm”Brand series BDSnorthFight/GPS antennaConnecting line、Wifi antenna, GPS module, GPS vehicle navigation antenna, GSM antenna, antennaRF linePlate end seatTransfer lineconnectionheadAnd other products.Widely used inbds666Satellite positioning and navigation, Internet of thingsVehicle networkingthroughletter, smart city, new infrastructure and new energy vehicles, logistics informatization monitoring and settlement, etc.As the company expands its business development needs, it is now facing the societyHigh salary recruitmentThe following elite.
Golden beaconKingholm in order to vigorously develop，We are now recruiting new colleagues and have released2020 latest recruitment information, and Zhilian recruitment（www.zhaopin. com）、58 city recruitment network, 51job recruitment network（www.51job. com）、58 cooperate with local recruitment, Baidu baipin.com, 51job.com and other Chinese talent hotlines, boss direct recruitment, Zhitong talent.com, liepin.com, kanzhun.com and 51job.com to release recruitment information.
1. Responsible for developmentGolden beaconKinghelm'sNew customers, understand customer needs, look for cooperation opportunities, maintain and dig deepGolden beaconkinghelmMore business for existing customers and provide customers with one-stop solutions.
2. According toGolden beaconkinghelmNeed to visit customers, maintain customer information, promote products to customers, and continuously improve product market share;
3. External quotation, establish and maintain customer detailed files, and completekinghelmSales tasks assigned by the company;
4. Handle sales affairs, such as business negotiation, contract signing, contract execution and customer service;
5. Responsible for assistingkinghelmThe business department shall complete relevant matters related to customer contact and be responsible for recovering accounts receivable；
6、followBeidouBDSantennaGPS antenna cable, etcProvide the company with business development strategy and basis based on the development trend of the industry market，Complete the sales target according to the marketing plan;
7、Vigorously sell golden navigation aidsKinghelm's Beidou BDS antenna connecting line GPS antenna, customized customized non standard wire rod, private model RF line products, publicity golden navigation company and "Beidou expert" official account.implementOther matters assigned by the general manager.
1、tinyElectronicsMicrowave, RF or communicationRelated disciplinesOr marketMarketing and other majorsUndergraduate toEducational background;
two、More than 4 yearsKey customersBusiness development experience in the same companyKey customersBusiness development postpositionAt least two years working experience in a well-known supply chain company is preferred;
threeBe familiar with the import operation of the domestic electronic industry, understand the business model of agent import and agent procurement, and have rich customer resources in the electronic component industry;
four, canBear certainworkpressure, executive, good business etiquette and negotiation ability;
fiveBe able to make friends with guests, deeply integrate the company's advantageous projects with customers, and develop into a partnership;
sixHave strong market keen observation and judgment ability, have certain communication, coordination, organization and analysis ability, good sense of teamwork and sense of responsibility;
sevenFamiliar with market planning, organization, implementation, brand promotion and other professional knowledge; Market development and sales ability。
2、 Antenna R & D Engineer
1. ResponsibleGolden beaconKingelm's products include Beidou / GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line and feederCustomized non-standard wire and private mold RF wireetc.Design and development work, including:Beidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line and feederCustomized non-standard wire and private mold RF wireetc.Scheme evaluation, antenna R & D, commissioning and certification, production of technical specifications and product technical support;
2. EnsureBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line feederCustomized non-standard wire and private mold RF wireOther productsThe design indexes meet the design requirements and meet the reliability and consistency requirements;
threeAndGolden beaconkinghelmWork communication, coordination and promotion of external cooperative manufacturers：
4. Work closely with other departments to ensure that product related objectives are achieved on schedule。
1. Bachelor degree or above in communication, electromagnetic field, microwave, radio frequency, physics and other related majors (211 or 985 universities are preferred)
2. Have electromagnetic field and electromagnetic wave theory, microwave technologyBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line feederCustomized non-standard wire and private mold RF wireetc.Antenna design principle and other theoretical basis；
3. Be proficient in using relevant simulation software (CST, etc.) to understand and be familiar with North ChinaFight/GPS antennaConnecting wireWifi antenna, BDS module, GPS vehicle navigation antenna, GSM antenna, board end base sub antenna adapterCustomer customized non-standard wire, private mold RF wire, etcThe antenna design, simulation and verification can complete the antenna design of general difficult projects；
4. Proficient in using network analyzer and other relevant RF test instruments；
5. At least 3 years working experience in base station antenna design (TDD and FDD antenna design experience is acceptable)Priority;
6. 5g antenna R & D experience is preferred;
7. Have strong logical thinking ability and clear ideas for analyzing and solving problems;
8. Have a strong sense of responsibility, sense of teamwork, be able to bear strong work pressure, and be cheerful and optimistic.
IIIGolden beaconkinghelmRF Engineer
1. ResponsibleGolden beaconkinghelm BDSBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line and feederCustomized non-standard wire and private mold RF wireetc.ofProduct feasibility assessment, RF scheme design,antennaModel selection to ensureRF performance indicators meet product requirements;
2. ResponsibleBDSBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line and feederCustomized non-standard wire and private mold RF wirecustomerRF circuit design, commissioning and problem solving of the project;
3. Familiar with FCC, EMC and other certification requirements, and rich experience in RF certification rectification;
4. Responsible for the preparation of related patents in the field of Hardware RF.
1. More than 5 years experience in terminal product hardware developmentCollege degree or above is preferred；
2. Be familiar with the hardware development process and understand the work priorities and requirements of each stage;
3. Understand GSM, WCDMA and LTE communication protocols, and be familiar with RF related specifications and standards;
4. Be familiar with Qualcomm or MTK platforms and have a deep understanding of at least one of them;
5. Familiar with the use of oscilloscope, comprehensive tester, signal generator, spectrum analyzer, network distribution and other basic instruments;
6. Familiar with schematic and PCB design tools;
7. Work seriously, faithfully and carefully, have good team spirit and strong product quality awareness.
IVGolden beaconkinghelmHardware Engineer
1. According toGolden beaconKingholmAccording to the design requirements, formulate the hardware scheme and carry out the designFight/GPS antennaConnecting wireWifi antenna, BDS module, GPS vehicle navigation antenna, GSM antenna, board end base sub antenna adapterCustomer customized non-standard wire, private mold RF wire, etcAntenna（components and parts）Model selection and schematic design;
2. NorthFight/GPS antennaConnecting wireWifi antenna, BDS module, GPS vehicle navigation antenna, GSM antenna, board end base sub antenna adapterCustomized non-standard wire, private mode RF wire and other antennasPCB proofing and sample making;
3. Assist software engineer to complete relevant hardware work;
4. Assist customers to deal with relevant product defect analysis;
5. Complete the preparation, sorting and archiving of product electronic control documents;
6. Provide technical guidance for product assembly, production and commissioning;
7. Solve the coagulation problem found in the production process.
1. College or bachelor degree or above, major in electronics, communication, microelectronics and other information related majors;
2. Be able to use pads and be familiar with layout software to design PCB;
3. Familiar with the development process and the preparation and output of relevant documents;
4. Good teamwork spirit and certain pressure resistance;
5. Working experience in wireless charging products is preferred.
VGolden beaconkinghelmsoftware engineer
1. Analyze requirements and specifications and translate them into software design.
2. Analyze the existing embedded software to add features, modify and repair bugs.
3. Be able to work with suppliers and other parties to further define requirements and solve problems.
4. Embedded development of Bluetooth headset, speaker and other consumer electronic products.
1. College degree or above, major in electronics, communication and computer;
2. Proficient in C language, familiar with MCU software development and Bluetooth technical specifications;
3. More than 3 years of experience in Bluetooth chip software or Bluetooth headset and Bluetooth speaker development;
4. Be familiar with DSP development environment, DSP chip architecture or optimal utilization
5. Be proficient in digital signal processing and audio / speech algorithm processing, and have a deep understanding of limiter, EQ, crossover, AEC, etc
6. Proficient in developing digital signal processing and audio / speech algorithm processing, such as FFT / IIR / fir
7. Be proficient in using various software engineering tools, such as perforce
8. Be familiar with audiomuch and other audio tools
9. Be familiar with various Bluetooth profiles and Bluetooth authentication related work;
10. Good communication, expression and cooperation skills and customer service awareness;
ViBDSnorthFight/GPS antennaConnecting wireWifi antennaAgent Supervisor
1. ResponsibleGolden beaconkinghelmPlanning and construction of the company's national agent system;
2. ResponsibleGolden beaconkinghelmNational agent policy formulation and Implementation, developGolden beaconkinghelmNational channel development strategy and policy; Supervise the implementation of channel policies;
3. ResponsibleGolden beaconkinghelmManagement of the company's channel team, lead the team to complete the overall tasks of the company and ensure the realization of sales objectives;
4. Be responsible for the development of regional market, channel structure and agent maintenance;
5. AssistanceGolden beaconkinghelmAgents complete sales tasks and ensureGolden beaconkinghelmAgents sell according to channel rules;
6. Put forward reasonable sales and publicity suggestions according to the market situation of the responsible region;
7. YeskinghelmManage, guide and train the agent sales team;
8. Coordination within the region under its jurisdictionkinghelmReport all work of the agent in time and assist in solving itkinghelmAgent emergencies and problems.
1. Full time bachelor degree or above, under 45 years old, major in industry and communication is preferred;
2. More than five years of relevant working experience, with professional knowledge and management ability required to perform post responsibilities;
3. Identify with the company's culture and core values, and have a strong sense of responsibility and mission；
4. Experience in communication equipment / product sales and agent channel management is preferred。
VIIGolden beaconkinghelmDownstream channel management specialist
1. According toGolden beaconKingholmDevelopment plan, assistanceGolden beaconkinghelmDevelop and promoteGolden beaconKinghelm'sAgreement signing and management;
2. AndGolden beaconkinghelmKeep close communication and follow up in timeGolden beaconkinghelmFeedback market information;
3. AssistanceGolden beaconkinghelmFormulate regional market activities, coordinate the effective achievement, summary and improvement of activities;
4. ResponsibleGolden beaconkinghelmFollow up monthly, quarterly and annual sales tasks and provide analysis reports;
5. ResponsibleGolden beaconkinghelmAssignment of task assessment standards and assessment implementation, and establishment of files;
6. Be responsible for direct sales and distribution or distribution andGolden beaconkinghelmRelevant communication and coordination between.
1. Bachelor degree or above, more than three years of experience in channel management and business development;
2. Have certain investment attraction and channel management ability, and have operation thinking;
3. Sunny, positive, enthusiastic, serious, with a strong sense of responsibility and self-motivated;
4. Excellent expression ability, strong affinity, excellent communication, coordination and cooperation ability;
5. Proficient in using various office software, strong analysis, induction and sorting ability.
VIIIGolden beaconkinghelmAntenna structure engineer
1、be responsible forGolden beaconkinghelmcompanyBDSnorthFight/GPS antennaConnecting wireWifi antenna, GPS module, GPS vehicle navigation antenna, GSM antenna, antenna RF line board end base, sub adapter wire connector, etcAntenna R & D, proofing and verification, and test and confirmation during component assembly;
2、Lead the sample trial production and small batch trial production, formulate and revise the process and improve the quality.
3、Responsible for importingBDSnorthFight/GPS antennaConnecting wireWifi antenna, GPS module, GPS vehicle navigation antenna, GSM antenna, antenna RF line board end base, sub adapter wire connector, etcImprovement of new product data; Product designmeterExecution and follow-up of cases;
4、Responsible for the improvement of production process and die and fixture, the improvement of production capacity and the leading of relevant projects.
5、be responsible forBDSnorthFight/GPS antennaConnecting wireWifi antenna, GPS module, GPS vehicle navigation antenna, GSM antenna, antenna RF line board end base, sub adapter wire connector, etcDevelopment of new raw materials for antenna and components, recognition and coding; Participate in material supplier development and supplier evaluation and management.
6、Responsible for the appearance design, material selection and mold scheme of new product structural parts;
7、Responsible for productsEstablish BOM and draw design drawings;
8、Undertake product development, commissioning and preparation of relevant technical documents;
9、Draw product parts drawings, prepare installation and operation instructions, product bill of materials, acceptance standards or specifications, etc
10、Reply to product technical questions and confirmation of specifications;
11、Lead and track design changes and old product maintenance;
1、Bachelor degree, mechatronics, mechanical design, lighting engineering and other related majors.
2、Skilled useAuto CAD, Pro / E and other mechanical drawing software, familiar with plastic, hardware mold and molding and surface treatment process;
3. More than 3 yearsAntenna industrystructureengineerExperience; haveLed connector, injection molding shell, familiar with extrusion process experience is preferred;
4. Understand plastic and hardware materials and processing cost composition and price accounting.
5. Industrial design ability is preferred;
6. Serious, responsible and innovative, with good teamwork and professionalism.
IXGolden beaconkinghelmCommunication test engineer
1. ResponsibleGolden beaconkinghelmBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line and feederCustomized non-standard wire and private mold RF wireetc.Product testing,Darkroom equipment maintenance; Including: passive calibration, active calibration, metal machine test, instrument spot inspection, cleaning and maintenance, etc;
2. Be responsible for other equipment maintenance; Including: equipment maintenance, instrument calibration, instrument registration, instrument spot inspection, etc;
3. Responsible for testing; Including mastering instrument configuration, passive test, active test (TRP / tis / tput), etc
4. Be responsible for maintaining test order; Including registration of testers, test items, test duration, workload evaluation, test sequence, etc;
5. Be responsible for data storage and recording; Including data storage, recording and registration of each engineer and each project at different stages;
6. Construction, testing and maintenance of laboratory coupling station; Including non cellular, non signaling, signaling and other equipment;
7. Assist R & D engineers to complete R & D tasks，Including version verification at each stage of the project、First article verification at project stage;
8. Be responsible for sorting out all darkroom tutorials，Including calibration course, test course, etc;
9. Be responsible for training new people，Responsible for the training of new testers;
10. Storage of laboratory articles; Including calibration piece, test white card, RF test cable, head hand model, test head, tweezers, etc;
11. Laboratory hygiene supervision. Supervise the cleaning of the laboratory to ensure that the laboratory is clean and tidy and meets the 6S requirements.
1. College degree or above, engaged in relevant testing for 2 ~ 3 years，haveTWS Bluetooth headset product related experience is preferred;
2. Engage in software and hardware testing of Bluetooth products，Knowledge of darkroom algorithm is preferred;
3. Be familiar with relevant instrument operation, and have the ability to write and sort out documents;
4. Good pressure resistance and can adapt to the rhythm of overtime.
XGolden beaconkinghelmBeidoubds/GPSAntenna connecting linePlant Manager
1、Responsible forBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line feederCustomized non-standard wire and private mold RF wireOther productsArrange the production schedule and monitor the production process, take timely measures to solve the problems in production, and take timely preventive measures for potential problems;
2. Organize staff to study and exchange, scientific and technological discussion, carry out technical transformation, and continuously improve and improveBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line feederCustomized non-standard wire and private mold RF wireetc.Product quality;
3. Strengthen team construction and do a good job in professional and technical training of employees;
4. Be responsible for organizing regular meetingsBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line feederCustomized non-standard wire and private mold RF wireetc.Regular product quality analysis meetings and allocation meetings, and supervise the implementation of various measures;
5. Participate in the discussion of major economic activities such as production, operation and technical transformation of kinghelm company.
1. Experience in production management;
2. Good health, strong sense of responsibility, love factory work;
3. Have comprehensive organization, command and coordination capabilities;
4. Have the command ability to independently solve major quality and safety problems in production, and have certain writing ability and strong language expression ability;
5. Have basic knowledge and skills of quality, process, raw materials, operation, air conditioning, equipment, electromechanical, safety, etc;
6. Be able to most effectively organize production personnel to complete the production tasks assigned by the company on time and quality. Ensure safe production.
XiGolden beaconkinghelmBeidoubds/GPSAntenna connecting lineProduction supervisor
1、Comprehensively control and coordinate the personnel management and various production activities of the production department;
2、Release production plans and tasks, arrange and control production progress;
3、trackBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line feederCustomized non-standard wire and private mold RF wireOther productsProduction situation, product demand, production process, output value target, etc., and complete the production target on time;
4、Timely rightBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line feederCustomized non-standard wire and private mold RF wireOther productsRespond to abnormal production, track problems in time and put forward reasonable suggestions;
5、Participate in the action plan and implementation of improving production efficiency and product quality;
6、Monitor and standardize the operation methods to ensure the safety and cleanliness of the production site;
7、Responsible for staff management, training and training.
1、College degree or above, major in mechanical manufacturing;
2、At least 3 years on-site management experience in machinery manufacturing company, production supervisor experience in foreign company is preferred;
3、Proficient in industrial product quality specifications and production standards, familiar with product technical characteristics and production process, familiar with manufacturing enterprises
Internal operation processes of production, logistics and technology;
4、Strong quality management, process optimization, overall organization, communication and coordination skills, and good ability to analyze and solve problems;
5、Good leadership, organization and coordination skills, communication skills, execution skills, etc.
XIIBeidou/GPS antenna, wifi antenna connectorgodown keeper
1. Responsible for warehouse BDSBeidou/GPS antenna, wifi antenna connector board end seat, antenna connecting line, automobile beam line and feederCustomized non-standard wire and private mold RF wireetc.productAcceptance, warehousing, stacking, storage, inventory, reconciliation, etc;
2. Place and manage according to the indicators (product name, model, specification, etc.) specified by kingelm company;
3. ChecknorthFight/GPS antennaConnecting wireWifi antenna, BDS module, GPS vehicle navigation antenna, GSM antenna, board end base sub antenna adapterCustomer customized non-standard wire, private mold RF wire, etcmaterialIn case of abnormality, assist the leader to communicate with the supplier and follow up the handling results; Carry out incoming material warehousing for qualified materials;
4. Responsible for providingnorthFight/GPS antennaConnecting wireWifi antenna, BDS module, GPS vehicle navigation antenna, GSM antenna, board end base sub antenna adapteretc.Purchase requisition from the purchaser when the inventory of materials is close to the lower limit of inventory;
5. Be responsible for the input of warehouse management software; Prepare month end material inventory and other related reports;
6. Obey the leadership to arrange other work.
1. 35-40 years old, high school degree or above, female.
2. At least 3 years related experience, familiar with electronic components is preferred.
3. Familiar with office application software such as Excel / word.
4. Patient, careful, with a strong sense of responsibility, integrity and sincerity.
XIIIWiFiAntenna Quality Manager
1. Preside over the daily management of the quality department and organize the implementationGolden beaconkinghelmCompany resolution.
2. BasisGolden beaconkinghelmCorporate strategy, assist the deputy general manager to preside over the formulation and implementation of departmental strategy.
3. Preside over the formulation and implementation of performance evaluation indicators of the Department.
4. Preside over the formulation and optimization of the organizational structure setting scheme of the Department, standardize the work responsibilities, authorities, mutual relations and staffing of personnel at all levels, and give full play to the executive power of various functions to meet the development requirements of the company.
5. Preside over the establishment, optimization and implementation of the Department's management system and specific rules, control system, work flow and operation guidance, so as to standardize, standardize and systematize the operation of the quality department.
6. Preside over the formulation of quality management plan and realize it on schedule.
1. At least 3 years quality management experience in electronic manufacturing company.
2. Have systematic quality management theory and rich practical experience in quality management of manufacturing companies.
3. Have professional quality management level and high management art.
4. Proficient in quality management, statistical technology, education and training, performance appraisal (KPI) and corporate culture, familiar with modern enterprise management mode, and able to lead the whole quality team to achieve the established goals of the company.
5. Proficient in ISO9001, TQM, 7S and other common management modes.
6. Good physical appearance, good health, energetic, clear oral expression, strong communication skills and leadership.
7. Calm personality, rigorous and friendly, broad-minded, loyal and dedicated, strong execution.
8. Integrity, good professional ethics, organizational discipline and strong principle.
XIVWiFiAntenna production team leader
1、According to the production plan issued by the production section head, reasonably arrange production and ensurenorthFight/GPS antennaConnecting wireWifi antenna, BDS module, GPS vehicle navigation antenna, GSM antenna, board end base sub antenna adapterCustomer customized non-standard wire, private mold RF wire, etcproductQuality and ensure production progress;
two、 Reasonably allocate personnel and equipment, adjust production layout and production load, improve production efficiency, and supervise and guide the production process;
three、Preside over the workshop team meeting and comprehensively coordinate the team work;
four、 participate innorthFight/GPS antennaConnecting wireWifi antenna, BDS module, GPS vehicle navigation antenna, GSM antenna, board end base sub antenna adapterCustomer customized non-standard wire, private mold RF wire, etcAnalyze product quality problems, formulate and implement corrective and improvement measures;
five、Promote the site6S site management system to realize standardized management of production workshop;
six、 Be responsible for implementing various production safety systems of the enterprise and carrying out regular safety inspection;
seven、 Organize workshop production staff to participate in training, and be responsible for subordinate personnel evaluation, guidance and skill training;
eight、 Communicate with superior leaders and other departments in time to solve emergencies in the production process。
1、Male or female, age28-35 years old, college degree or above, major in science and engineering;
2、More than 5 years of on-site working experience in manufacturing industry, more than 3 years of production management experience at the same level, and management experience in Taiwan / Japanese enterprises is preferred;
3、Familiar with quality system related knowledge, strong business ability, good at problem analysis and improvement
4、Proactive, strong execution ability and teamwork ability。
XVWifi antenna QC
1、Responsible for the inspection according to the inspection specificationsGolden beaconkinghelmcompanynorthFight/GPS antennaConnecting wireWifi antenna, BDS module, GPS vehicle navigation antenna, GSM antenna, board end base sub antenna adapterCustomer customized non-standard wire, private mold RF wire, etcFinished products and samples shall be accurately inspected and recorded correctly and fully; And put forward improvement suggestions for the accuracy and completeness of the company's inspection documents;
2、Carry out patrol inspection, fill in inspection records, follow up the abnormal handling of nonconforming products and complete relevant records;
3、Report, follow up and deal with the nonconformities found in the inspection, summarize and follow up the problems;
4、Timely report and deal with abnormal product problems, especially early warning of common problems;
5、Regularly summarize the quality inspection data;
6、Follow up handling and summary of customer return and replacement problems;
7、Ensure that quality records suitable for the post are established and maintained;
8、Complete other tasks assigned by the superior.
1、secondary specialized school/Technical school or high school degree or above;
2、At least 1 year related working experience;
3、High awareness of product quality;
4、Proactive, down-to-earth and willing to work, with strong communication skills and strong sense of responsibility;
5、Be familiar with the operation of computer office software, and be able to count daily inspection data with office software.
XVICustomer service specialist
oneBe responsible for acceptance and compromisekinghelmCustomer complaints, adjust customer andkinghelmrBetween companies, answer various inquiries put forward by customers, sort out and relay the specific requirements of customers;
two. responsiblekinghekmWebsite production, follow-up, publicity and promotion;
three. responsiblekinghelmTake photos of products and upload the official website;
four. responsiblekinghekmManagement of company domain name registration and general website registration;
fiveMaintenance of the latest member recommendations of the company's product platform and internal publicity materials and input of the product platform database;
sixOrganize the analysis of the company's product satisfaction survey, and timely report the statistical analysis report and product quality problems to relevant departments and the general manager;
seven. timely coordinate with relevant departments to solve the problems in the service process of the company, and form effective records;
eightTrack the unresolved technical problems of users once, and provide on-site service when necessary;
nineBe responsible for the telephone return visit of sales service, assist in the convening of member salons, and submit customer feedback to the leaders of relevant departments.
tenAccept customer inquiries, record customer inquiries and complaints, and give customer feedback according to corresponding processes;
eleven. be able to find the needs and opinions of incoming customers in time, record, sort out and report.
twelveProvide customers with complete and accurate solutions and information, solve customer problems and improve service quality;
thirteenGood work execution, work or related operations in strict accordance with specifications and processes;
thirteenShare information with colleagues or supervisors, accumulate knowledge and provide basis for process improvement;
fourteenOne stop solution to customer needs, providing customers with a full range of consulting and card purchase services.
oneCollege degree or above, unlimited major;
two、oneMore than years related working experience, online customer service experience is preferred;
threeBusiness is sweet and articulate;
fourBe serious, responsible and careful, have good communication skills and fast learning ability;
fiveBe able to skillfully use all kinds of common office software;
sixFirm will, quick thinking, gentle attitude, strong pressure resistance, good team spirit, and able to work stably for a long time.
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